MyBCH is an app from Boulder Community Health that gives patients a way to reach their healthcare team and the information in their health record from a phone, tablet or computer. Its description focuses on handling routine tasks that often require phone calls or paperwork, including reviewing test results, managing appointments, paying bills and requesting prescription refills.
What can I do with MyBCH?
The app's description groups its main functions around easy access to your health information, appointment management, prescription refills and communication with your healthcare team. It states that you can view test results, manage appointments and pay a bill from your computer, tablet or smartphone. The description also links the app to Boulder Community Health services such as lab tests and imaging, along with direct communication with specialists.
How does appointment management work?
According to the description, you can schedule, reschedule and manage appointments within the app instead of waiting on hold or in a clinic line. The description says you log in to your account, choose a date and time, and confirm the appointment. It also mentions that online check-in is available before an appointment, which the description presents as a way to save time and reduce waiting.
How are prescription refills requested?
MyBCH includes a prescription refill feature. The description says you can submit refill requests within the app, and that these requests are sent to your primary care provider. This is presented as an alternative to calling a pharmacy and waiting for a refill to be processed, although the description does not explain the pharmacy steps in detail.
How does communication with my care team work?
The description says the app provides a platform for contacting your primary care provider and specialists. You can use it to ask questions, follow up on a recent test result or seek clarification about a treatment plan. The description characterizes this messaging as secure and says it is meant to lead to timely responses, but it does not state specific response times.
How does the app handle my health information?
The description states that MyBCH follows security measures intended to protect personal health information. It says the data is encrypted, stored on a secure server, and accessible only to you and your healthcare team. These are the developer's stated measures as written in the description, and the description does not provide technical detail beyond these statements.
Which devices can I use with MyBCH?
The description says the app can be used on a computer, tablet or smartphone. Users can download the Android app or log in through the app's website, provided the device has an internet connection. The description presents this as a way to reach your account from different devices, and it notes that the app is intended for managing healthcare needs in one place.