MoonPay: Buy Crypto & Bitcoin is an app for buying and selling cryptocurrency, swapping assets, and managing connected crypto wallets. Its purchase flow supports identity verification and several payment methods, while wallet tools let users view their connected wallets and MoonPay purchase history.
Buying and selling cryptocurrency
Users can buy crypto with supported payment methods, including debit and credit cards, Apple Pay, Google Pay, bank transfers, and local payment options. The source describes card purchases as part of a flow that includes signing up and verifying identity. Recurring buys can be set up to automate purchases. Buying with MoonPay Balance is described as enabling zero-fee crypto purchases; this is distinct from the processing-fee information for swaps.
The description lists Bitcoin, Ethereum, Algorand, Avalanche, Bitcoin Cash, Cardano, Chainlink, Dai, Dogecoin, EOS, Flow, Hedera, Immutable, Litecoin, Near Protocol, Polkadot, Polygon, Ripple, Shiba Inu, Solana, Stellar Lumens, Tether, TrueUSD, Tezos, and USDC as assets U.S. residents can buy. It also states that MoonPay is available in more than 130 countries, though asset availability may depend on location.
Wallet management and swaps
The app can connect multiple cryptocurrency wallets and display them together, alongside a detailed MoonPay purchase history. For wallet connections, MoonPay supports WalletConnect, which lets users connect a compatible crypto wallet app.
Users can swap cryptocurrency across chains and between multiple wallets. The description cites more than 2,000 available trading pairs and says cross-chain swaps have no processing fees. These swaps are a separate capability from buying crypto with MoonPay Balance, which the source describes as enabling zero-fee purchases.
Customer support
MoonPay describes its customer support as available around the clock through email and chat, with dedicated phone support also listed. The source does not specify response times or describe which support channels are available in each location.