Cathay Life is a mobile insurance management app for members who need to review policies, pay bills, and access selected insurance services in one place. Its services are currently provided only in Chinese, and access is intended for members.
Which insurance tasks does Cathay Life support?
The app supports viewing insurance policy details and keeping track of policies through a single account. Members can pay bills and make certain changes to policy information, including updating a contact address or changing the funds within a policy. The available services also include insurance claims, applications for a policy loan, and travel policy insurance.
Can the app help with in-person service?
Cathay Life includes tools for finding nearby branches or service locations. This can help members locate a relevant place for assistance when an insurance matter requires access to a branch or other listed service point. The app also provides access to a VIP or Member Card within its supported services.
What login and homepage controls are available?
For account access, the app supports Touch ID login or a pattern lock. These options are described as security features for accessing personal information and insurance policies. Cathay Life also offers a customizable homepage, allowing members to choose which information or features appear when the app opens.
Who can use the app and what language does it use?
Cathay Life is described as an app exclusively for members rather than a general insurance tool for everyone. The available services are currently only in Chinese, so users should consider that language requirement before relying on the app for policy management or other insurance tasks.