BIS CARE helps consumers check product information associated with ISI, Hallmark, and CRS Registration marks by entering a license or registration number. The results can include details about the manufacturer, license validity, covered varieties, and brands, giving shoppers information to consider when assessing a marked product. The app also offers a complaints feature for reporting sub-standard products, misuse of marks, or misleading claims. By bringing verification and complaint registration together, it supports both checking available product details and raising a concern when something appears wrong.
Check details linked to a product mark
To verify a mark, users enter its associated license or registration number. BIS CARE covers ISI and Hallmark marks as well as CRS Registration marks. The returned information may include the manufacturer, the validity of the license, and the varieties and brands covered. These details help users review what the registration relates to rather than relying only on a mark displayed on an item.
Register a complaint with reference details
The Complaints feature is intended for concerns such as sub-standard products, misuse of marks, and misleading quality claims. Users can submit relevant details through complaint forms, and a complaint number is provided for reference. The app's guidance recommends including evidence to support a complaint; this may help the concerned department assess the report.
Using verification and complaints together
The app combines product-mark checks with a way to report concerns, so a user can consult registration information and use the complaint process when they encounter a suspected issue. Its interface is described as offering straightforward navigation and forms for complaint registration. Users are also advised to keep informed about relevant guidelines and updates on product authenticity and quality standards when making decisions.