Allstate Motor Club is an Android app for requesting roadside assistance and accessing features related to an Allstate Motor Club membership. Users can send a request to their location through Allstate’s nationwide service provider network, which the source describes as available 24/7. The app is designed for members, but non-members can also use it to request assistance; fees may apply to non-members.
Requesting roadside assistance
To provide a location, users can allow the app to track their position using GPS or enter an address manually. The app can suggest nearby vehicle drop-off locations and show nearby Allstate Selected Service Providers with estimated arrival times. These details help users review location and provider information while arranging help.
Following a service request
After a request is made, the app provides status updates and can show the technician’s location on a map. It also allows users to alert loved ones about the situation. These functions provide information about the request as it progresses, including the technician’s whereabouts and expected arrival.
Customer service and membership
Live customer service backup is available around the clock for questions about a request or other support. The app is intended to help members access their membership plan’s benefits, while also offering roadside assistance request functions to people without a membership. The source does not detail specific membership benefits beyond roadside assistance, and notes that non-member fees may apply.